Get Your Questions Answered

Questions about benefits? Come join us! Various sessions are available to fit your needs.

Frequently Asked Questions

Benefits Open House

Join us at the Benefits Open House on Tuesday, Nov. 5, from 11 a.m.-2 p.m. at the Barnes Center at The Arch, MAC Court. You can speak directly with our benefit partners and HR representatives about your 2020 options and have your questions answered in time for Open Enrollment.

Information Sessions

Attend one of our on-campus presentations to learn about your benefit options for 2020 (followed by an interactive Q&A!) or view a recorded webinar to learn the ins and outs of our 2020 benefit offerings.

Wednesday, Nov. 68:30 a.m.Skybarn, 151 Farm Acre Rd.
Tuesday, Nov. 1210 a.m.500 Hall of Languages

Office Hours

Meet one-on-one with an HR representative for assistance with any questions about enrolling, coverage and how to get the most out of your benefits. Excellus BlueCross BlueShield will also be available with personalized assistance for your medical plan questions.

Wednesday, Nov. 63-5 p.m.408 Newhouse 1
Tuesday, Nov. 121-3 p.m.Room 202, Second Floor, Skytop Office Building
Thursday, Nov. 148:30-10:30 a.m.522A MacNaughton Hall, Falk College

Can’t make it to any of these options?

HR Shared Services is available 8:30 a.m.-5:00 p.m., Monday through Friday. Call 315.443.4042, email or stop in to HR Shared Services, Skytop Office Building, anytime during business hours for assistance.

If you require accommodations for any of these educational events, please contact HR Shared Services at 315.443.4042 or

Download a printable summary of this information [PDF]

Every effort has been made to ensure that the information contained within this website is accurate. However, benefits are governed by legal documents (which, in certain circumstances, may include insurance contracts). If there is any difference between the information on this website and the official documents, the official documents will control. As is the case with all of Syracuse University’s benefit plans, the University reserves the right to modify or terminate these benefits at any time.