Frequently Asked Questions

To get customized help on these topics, contact the Human Resources Service Center at 315.443.4042 or

Every effort has been made to ensure the information contained within this website is accurate. However, the benefits are governed by legal documents (which, in certain circumstances, may include insurance contracts). If there is any difference between the information in this website and the official documents, the official documents will control. As is the case with all of Syracuse University’s employee benefit plans, the University reserves the right to modify or terminate these benefits at any time.